Support / FishBuddyPro™ Help

FishBuddyPro appears to have lost information

Troubleshooting

Stop making unnecessary changes, check the correct installation and profile, and look for a recent backup before attempting recovery.

Do not uninstall the app, clear its storage or repeatedly restore different files while investigating missing information. First determine whether the information disappeared after an update, restart, storage cleanup, reinstallation or restoration.

Steps to try

Stop entering new information; Do not clear storage or uninstall; Confirm the expected installation; Restart once; Check the relevant section; Locate the most recent trusted backup; Contact support before restoring if unsure.

Important

Restoring an older backup may replace newer information. Preserve the current state first.

Additional information